1. Introduction
HubConnectors ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hubconnectors.sbs and use our services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
2. Information We Collect
We collect information about you in various ways when you use our website and services.
2.1 Personal Information
Personal information we may collect includes:
- Contact Information: Name, email address, postal address, phone number, and other similar contact data.
- Account Information: Username, password, account preferences, and security questions/answers when you create an account.
- Payment Information: Credit card details, billing address, and other payment details (processed securely through our payment processors).
- Travel Information: Passport details, visa information, travel preferences, dietary requirements, and health information relevant to your travel arrangements.
- Demographic Information: Age, gender, nationality, and other demographic information you choose to provide.
- Communication Data: Information you provide when contacting us, including emails, calls, and messages through our contact forms.
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and usage, including:
- Device Information: IP address, browser type, operating system, device type, and other technical information.
- Usage Data: Pages visited, time spent on pages, links clicked, and other interactions with our website.
- Location Data: General location information based on IP address.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing Services: To process and fulfill your travel bookings, respond to inquiries, and provide customer support.
- Account Management: To create and manage your account, authenticate users, and maintain the security of our services.
- Communication: To communicate with you about your bookings, account, updates to our services, and promotional offers.
- Personalization: To personalize your experience on our website and recommend relevant services based on your preferences and past interactions.
- Improvement: To analyze how our services are used, identify trends, and develop new features or improvements.
- Marketing: To market our services to you, including sending promotional emails about new services, special offers, or other information we think you may find interesting (with your consent where required by law).
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
4. Sharing Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: With third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
- Travel Partners: With airlines, hotels, tour operators, transportation providers, and other travel partners necessary to fulfill your booking and travel arrangements.
- Business Transfers: In connection with a business transaction such as a merger, acquisition, or sale of assets.
- Legal Requirements: When required by law, regulation, or legal process, or to protect our rights, property, or safety, or that of our users or others.
- With Your Consent: In other cases with your explicit consent.
We do not sell your personal information to third parties.
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information in certain circumstances.
- Restriction: You can request that we restrict the processing of your information in certain circumstances.
- Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
- Objection: You can object to our processing of your personal information in certain circumstances.
- Withdrawal of Consent: Where we process your information based on your consent, you have the right to withdraw that consent at any time.
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Marketing Communications
You can opt out of receiving marketing communications from us by clicking the "unsubscribe" link in any marketing email we send or by contacting us directly.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, destruction, or damage. While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements. In determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.
8. International Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have different data protection laws than your country of residence. When we transfer your information to other countries, we will take appropriate measures to ensure that your personal information receives an adequate level of protection in the countries to which it is transferred.
9. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.
10. Cookie Policy
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content.
10.1 What Are Cookies
Cookies are small text files that are placed on your device when you visit a website. They help us recognize your device and remember certain information about your visit.
10.2 Types of Cookies We Use
- Essential Cookies: These are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website.
- Preference Cookies: These cookies allow the website to remember choices you make (such as your language preference or region) and provide enhanced, more personal features.
- Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website.
- Marketing Cookies: These cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user.
10.3 Managing Cookies
You can control and manage cookies in various ways. Most web browsers allow you to manage your cookie preferences. You can:
- Delete cookies from your device
- Block cookies by activating the setting on your browser that allows you to refuse all or some cookies
- Set your browser to notify you when you receive a cookie
Please note that if you choose to block or delete cookies, you may not be able to access certain areas or features of our website, and some services may not function properly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
